All the floats are in good condition.
We checked every floats to ensure all floats are good condition before handling over to customer. Customer should keep the floats and pumps in good state. Floats that are not cleaned or stained (sand, mud, water & etc) will be charged at RM 30 per float.
We are practising first pay first reserve basis and once the payment has confirmed, neither cancellation nor reschedule will be allowed. In any unforeseen circumstances, refund will be keep as store credit. 1 day rental means collect and return on the same day. Our rental period count by days instead of hours.
All purchases are not returnable/refundable. We do not accept returns if you changed your mind about a product.
DELIVERY & SELF COLLECTION
Appointment of delivery shall be made one (1) day before the renting period.
Available delivery time: 10.00 a.m. to 10.00 p.m. daily
Self collect location: Jalan Rukun, Kuchai Lama (10 am to 10 pm daily) *Free of Charges!*
Other delivery locations will be subjected to additional delivery charges.
SHIPPING POLICY - COURIER SERVICE
For in-stock items, your order should be posted on the next working day after order verification and payment confirmation. You can expect your order to arrive within 1 - 3 working days. On rare occasions, the courier service may not deliver your parcel on the estimated delivery date. We're very sorry as Letsplash will be unable to offer any compensation or refund for such circumstance. Hence, we suggest you to order earlier.
Any late return of floats will be subjected to penalities of RM 20 per day per float.
All the accessories, eg pumps (electric or manual), adapter, pump container, etc., must be returned, regardless of any circumstances. Otherwise, it will be charged based on the market selling price.
Deposit shall be paid before the renting period and will be returned to customers within 3 days after the renting period, provided there are no damage or losses of the floats.
By renting or buying with us, Customer accept these terms from Letsplashmy. For any questions arise during the rental period, do not hesitate to contact 016 - 398 1296 or email us at firstname.lastname@example.org . Thank you!